TUL case 22679166941: Amazon refused to detach UPCs from 4 retired ASINs - decide relist vs leave

What to do

TUL case 22679166941: Amazon refused to detach UPCs from 4 retired products — decide relist or leave.

Why

TUL CASE 22679166941. No money figure is on file for it. It is 5 day(s) past its ClickUp due date.

If you approve

I carry it out with the usual safety checks and post the proof on the ClickUp task.

If you deny

Nothing is done. The task is closed with your reason and it will not come back in the brief.

Where it is tracked

the ClickUp task

How it ends

Ends when the ClickUp task is closed.

Original wording: TUL case 22679166941: Amazon refused to detach UPCs from 4 retired ASINs - decide relist vs leave.

TUL (Tulua) CASE 22679166941 - Brand Registry Support (Nizam U.) replied 2026-10-22 12:47 UTC. Verdict: Amazon REFUSED to detach/suppress the UPCs on retired products B07GBJ96ZF, B07H1LDQWY, B07H1MTC1P, B07H1N28SB. The UPC is a permanent catalog attribute. They did verify our docs: GS1 US prefix 0858812007 (licensed only to Ginger Shots, Inc., valid to 06/30/2027) and USPTO TM 6223185 TULUA (live), so ownership is not in doubt. ONLY PATH Amazon offers: (1) removal-order any FBA inventory on those products, (2) delete the old listings, (3) create NEW listings with the correct GS1 UPCs and NEW unique SKUs. If a UPC throws Error 8541 (already on another product) reply on the case with the error, the UPC, the new SKU (GS1 cert already on file) and they will clear the conflict. Cost: reviews, ratings and BSR on the old products do NOT carry over; campaigns referencing old products must be repointed. DECISION NEEDED (operator): do we accept losing the old products' reviews/rank to get correct UPCs? Check first: do the 4 products have FBA stock, what sales/reviews they carry, and whether the wrong UPC actually blocks anything today (gel 2-pack listings wait on UPCs - see z8y71x19ux, z8y71x180a). If the wrong UPCs only matter for the NEW gel listings, the cheaper route may be to create the new SKUs with the right UPCs and leave the old products alone. DONE-WHEN: decision recorded here, then either case closed (no action) or removal orders + relist done and case replied with any 8541 evidence. No machine close check — declared at filing time: operator decision; closed by operator comment